Hi There Am Kaosara

I am Ijale Kaosara Oluwakemi, I am writing to express my interest in the Customer Support position.With a strong background in customer support and a proven track record of ensuring market-driven services, I am confident in my ability to enhance customer satisfaction and foster collaboration with key and strategic customers across the region.

In my previous role as Customer Service Representative at Acceas Bnak Plc, I successfully built and led a team dedicated to providing exceptional customer support. I have honed my leadership capabilities, steering both technical and personnel management, and driving continuous professional and personal development within my regional teams. This experience has equipped me with the skills necessary to gather customer needs actively and develop tailored support solutions that meet and exceed expectations.

One of my key strengths is ensuring effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and IT departments. By fostering these relationships, I have been able to develop customer-friendly services and solutions that are both innovative and efficient. My proactive approach to transformation efforts and implementing new ways of working has been instrumental in driving positive change across Europe West.

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

Yours Sincerly,

Ijale Kaosara